Terms of service

Use WestXBike only for lawful personal shopping and browsing purposes.

Orders are subject to acceptance, payment confirmation, availability, and policy terms.

Questions about these terms can be sent to our support email.

Overview

WestXBike operates this store and website, including related information, content, tools, products, and services. Our store is powered by Shopify, which enables us to provide ecommerce services to customers.

By visiting, interacting with, or purchasing from WestXBike, you agree to be bound by these Terms of Service and our Privacy Policy.

Access & Account

By using this website, you confirm that you are at least the age of majority in your country, region, or place of residence. You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the security of your account credentials and for all activity under your account.

Our Products

We make every effort to present our electric bikes, accessories, images, specifications, colours, and product information accurately. However, product appearance may vary depending on your device screen and settings.

Product descriptions, pricing, availability, and promotions may change at any time without notice.

Orders

When you place an order, you are making an offer to purchase. WestXBike reserves the right to accept, decline, cancel, or limit any order at our discretion.

Please review your order carefully before submitting it. Once an order is accepted or processed, cancellation requests may not always be possible.

Purchases are subject to our Return & Refund Policy.

Prices & Billing

Prices, discounts, and promotions are subject to change without notice. The final price will be shown at checkout or in your order confirmation.

You agree to provide current, complete, and accurate billing, payment, and shipping information for all purchases.

Shipping & Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, address errors, customs processing, customs checks, or events outside our control.

Once a package is transferred to the carrier, risk of loss may pass according to applicable shipping and carrier rules.

Intellectual Property

All website content, including text, graphics, images, logos, product content, layout, and design elements, belongs to WestXBike or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content without prior written permission.

Third-Party Tools & Links

Our website may include third-party tools, services, apps, links, payment processors, shipping tools, analytics tools, marketing tools, or embedded features. These are provided for convenience and may be governed by their own terms and privacy policies.

Relationship With Shopify

WestXBike is powered by Shopify. However, purchases made through our store are made directly with WestXBike. Shopify is not responsible for any aspect of sales, product fulfilment, support, damages, or disputes between you and WestXBike.

Privacy Policy

Personal information collected through our store is handled according to our Privacy Policy. Because our store is hosted by Shopify, certain information may also be processed by Shopify and related service providers.

Feedback & Reviews

If you submit reviews, feedback, suggestions, images, or other content, you grant WestXBike permission to use, display, reproduce, and publish that content to operate, improve, and promote our services, where permitted by law.

Errors & Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice.

Prohibited Uses

You may not use our website for unlawful, abusive, fraudulent, harmful, automated, misleading, or unauthorized purposes.

• No hacking, scraping, spamming, phishing, or malware.
• No impersonation or false information.
• No violation of intellectual property rights.
• No activity that interferes with website security or operation.

Termination

We may suspend, restrict, or terminate access to our services at any time if we believe these Terms have been violated or if required for security, legal, or operational reasons.

Disclaimer of Warranties

Except as expressly stated in our written policies or product documentation, our website and products are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

We do not guarantee that the website will be uninterrupted, error-free, secure, or that all information will always be complete or current.

Limitation of Liability

To the fullest extent permitted by law, WestXBike, its service providers, partners, employees, and affiliates will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the website or products purchased through the website.

Indemnification

You agree to defend, indemnify, and hold harmless WestXBike, Shopify, and related service providers from claims, damages, liabilities, losses, or expenses arising from your breach of these Terms, misuse of the website, or violation of applicable law.

Governing Law

These Terms are governed by applicable laws in the jurisdiction where WestXBike operates, without regard to conflict of law principles.

Business Contact

WestXBike
14 Nesfield Street
Ground Floor
Bradford
BD1 3ET
United Kingdom

Changes to These Terms

We may update or replace these Terms of Service at any time by posting changes on this page. Your continued use of the website after changes are posted means you accept the updated Terms.